Few of my friends told me that their Paypal withdrawal are still in pending status. Usually Paypal processes withdrawal within 24-48 hours. But a friend told me that he tried to withdraw last Saturday January 26, 2008 and up until now the status of his withdrawal is still in pending status. This is a very big problems for our fellow online or Pinoy who do business online. I hope this will be resolved soon.
I told them to email Paypal support but still no reply from their support team.My sister told me that she also experienced the problem. If my memory is still sharp I think they will reply to your email after 1 week or more. I think this is the facility of Paypal that needs to be improve. Although they already allowed Paypal Withdrawal features through Debit Card and lately you can now withdraw Paypal money through your Philippines Bank Account. I’ve already tried to withdraw through my bank account yesterday and I’ll update you on it’s status. FAQ:
Can Paypal reverse pending withdrawals?
No, unless you’ve given them wrong bank account details, they will return the money back to your paypal account minus return fee which is assessed by the bank.
It’s been 3 weeks and my paypal money is still pending?
If you happen to have this problem, you have to call or write an email to Paypal support.
Here’s a quote from my sister’s email regarding her Paypal to UnionBank EON withdrawal
I called paypal customer service just now for more than 10 mins and they told me that the week of january 28 – feb 2 the time frame for the money to be completed in your account is 10 business days. So by Friday, I should be able to see my money in a completed status. I also talked to another customer service and he said that maybe the local bank account has a problem because in my account status in their database, it is already completed…I don’t know who to believe now….
UPDATE February 08, 2008:
If your Paypal withdrawal through UnionBank’s EON card is still in pending process better call Paypal customer service through Skype:
Here are the details you should need.
Hours of service:
9:00 SGT to 18:00 SGT from Monday to Friday
For general questions, please call:
(65)-6510-4650 (a Singapore telephone number)
My friend Joe called Paypal few minutes later and Paypal told him that they will include his name on the list of Paypal user who have problems with Paypal withdrawal through UnionBank’s EON card. And Paypal support also told him to check the status of his withdrawal after 2 days if they have corrected the problem. That’s it for now. I’ll update you on these topic once I got another information regarding this topic.